Have you ever sent a letter, either of complaint or complement, and never recieved a reply? How annoying is that? Well, if you send a letter/email to Steve Jobs, you will get a reply.
A mother of a 9 year old girl in Australia wrote Jobs to tell him what a difference the iPad has made in her daughter's life. He not only responded, but asked if he could share her daughter's success story.
I thought that was pretty cool. Many app developers are like that too. They value feedback from consumers and want to improve their product. Lesson learned, it never hurts to give feedback and who knows, you just may get a response.
To read the full article, click here.
Enjoy and Happy Friday!